Terms & Conditions

These Terms and Conditions govern your access to and use of PilotVault SA. By creating an account, accessing the platform, or subscribing to a paid plan, you agree to these terms.

Acceptance of Terms

By using PilotVault SA, you agree to comply with these Terms and Conditions and all applicable laws and regulations.

Educational Purpose

PilotVault SA is an independent aviation exam preparation platform designed to assist students in preparing for SACAA examinations. PilotVault SA is not affiliated with, endorsed by, or operated by the South African Civil Aviation Authority (SACAA).

Account Responsibility

Users are responsible for maintaining the confidentiality of their login credentials and all activity occurring under their account.

Free Trial

PilotVault SA may provide a limited free trial. Trial access includes restricted content and features. Trial access may expire automatically after the designated trial period.

Subscriptions

Access to premium content and features requires an active paid subscription. Subscription plans, pricing, and available features may change from time to time.

Payments

Payments are processed securely through approved payment providers. Access to premium services may be suspended if payment is unsuccessful or reversed.

Refund Policy

Refund requests may be reviewed on a case-by-case basis. PilotVault SA reserves the right to determine eligibility for refunds in accordance with applicable laws and payment provider requirements.

Intellectual Property

All platform content, branding, software, graphics, explanations, and study materials remain the property of PilotVault SA unless otherwise stated. Unauthorized copying, redistribution, or commercial use is prohibited.

Limitation of Liability

PilotVault SA provides educational resources only and does not guarantee examination results. Users remain responsible for their own preparation, decisions, and performance.

Termination

PilotVault SA reserves the right to suspend or terminate accounts that violate these terms, misuse the platform, or engage in fraudulent activity.

Changes to These Terms

PilotVault SA may update these Terms and Conditions from time to time. Continued use of the platform constitutes acceptance of the updated terms.

Contact

Questions regarding these Terms and Conditions may be directed to PilotVault SA support.